LM
Lindiwe M

1 reviews | Active since Mar 2010

12 Sept 2017, 12:34

Unbelievably bad service

I cancelled my subscription in June, in August I get a call from a debt collection company sent by multichoice. When I enquired with dstv they acknowledged fault on their part for the incorrect billing. I am yet to receive a letter stating that I do not owe them and thatbit was an error on their part. I've called on numerous occasions still nothing.

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply12 Sept 2017, 12:47
Official

Dear Lindiwe

We acknowledge receiving your complaint. Feedback will be communicated to you shortly.

Kind regards

DStv Hello Peter team

LM
Lindiwe M's update12 Sept 2017, 14:19
Reviewer Update
I need a letter from the Multichoice dlisting department as promised.
LM
Lindiwe M's update27 Sept 2017, 16:19
Reviewer Update
I have not received any letter from your finance department. Please double check it and call me because I have sent it to you twice now