1 reviews | Active since Apr 2011
Unbelievable - just poor service, a disfunctional process and untrained and unhelpful agents at the call centre.
How awful to try and deal with DSTV. They just dont care and the agents aren untrained and dont know what advice to give.
After the passing of my father, I have been trying since mid November to change debit order details.
I am so frustrated with DSTV - but they will not assist in anyway.
I just get the run around every time.
I had someone phone me after the last time I complained and they said they would help me. They sent me the forms to fill in and told me they will help. I submitted and then the run around started again.
I dispise this organisation so deeply now. I have cancelled my own DSTV subscription because I wont personally deal with this organisation anymore. However I am still trying to resolve my moms DSTV issues.
I cant believe it.
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
THIS QYERY IS STILL NOT RESOLVED.
No one ever phoned, and despite me continuing to follow up multiple times, I gave up in late 2023 I think.
And here we are.
Put your money where your mouth is DSTV - no wonder you are not doing very well as a business. Because things like this are a joke.
Kind Regards.
THIS QYERY IS STILL NOT RESOLVED.
No one ever phoned, and despite me continuing to follow up multiple times, I gave up in late 2023 I think.
And here we are.
Put your money where your mouth is DSTV - no wonder you are not doing very well as a business. Because things like this are a joke.
Kind Regards.