Unbelievable - billed again on a cancelled account

Item: DStv (MultiChoice)
Rating: 2
Author: David H

So after the fiasco last month, I woke up to a message from the bank stating that another R784 was deducted against my \cancelled DSTV account"and not even on my payrun date which is the 7th of the month. So today I spent another 34 minutes with the call centre listening to their elevator music"

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Replies (1)

DStv (MultiChoice)'s replyOfficial

18 Sept 2015, 09:34

Hello dvheerde,

Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.

Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.

We apologise for the inconvenience.

Kind regards
MultiChoice Team

DStv (MultiChoice)'s reply18 Sept 2015, 09:34

Official