Unautorised debit order - third month in a row

<p>Could you please explain why a debit order was deducted again from my account? I made an annual payment in advance. </p> <p>2017-07-31 ACB DEBIET:EKSTRNE VEREFFEN M-CHOICE M-CHOICE ********** 8 -208.47</p> <p>THIS IS THE THIRD MONTH IN ROW THAT YOU DEDUCTED A DEBIT ORDER FROM ME! CAN YOU PLEASE DELETE MY DETAILS FROM YOUR DEBIT ORDER LIST? CAN THE CREDIT CONTROL OR ACCOUNT RECEIVABLE MANAGER PLEASE CALL ME TO RESOLVE THIS ISSUE?</p> <p>Please refund me asap and please insure that this NEVER happens again as this constitutes as *****.</p>