SW
Shasha W

1 reviews | Active since Apr 2021

26 Apr 2021, 17:41

Unauthorized upgrades

Such bad service!!! ... We were upgraded to the highest package WITHOUT our consent been phoning in every week to correct it... Now they stopped our Explora benefits can we request the recording where we asked for this because now we paying for a higher package we didn't want and paying for explora but can't use it

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply26 Apr 2021, 18:13
Official
Hi Shasha Van wyk, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team