BC
Barend C
1 reviews | Active since Sept 2015
15 Sept 2015, 20:17
unauthorized deduction on bank statement
Two months ago on 15 July I had a deduction on my bank account from multichoice, I immediatly reversed it as I did not authorize this payment. I also called multichoice and cancelled this deduction. It did not go of on August but to my surprise it went off in september. I am very upset as it seems that anyone can use my bank details. I do not have a dstv.
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DStv (MultiChoice)'s replyOfficial
17 Sept 2015, 11:01Hello Barendcloete74@,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
DStv (MultiChoice)'s reply17 Sept 2015, 11:01
Official
Hello Barendcloete74@,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team