MB
Marius B
1 reviews | Active since Nov 2017
16 Nov 2017, 12:39
Unauthorized debits
Multichoice debited my account without my permission. Not getting any joy to arrange a refund.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
16 Nov 2017, 13:09Dear Marius Du Bruyn
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply16 Nov 2017, 13:09
Official
Dear Marius Du Bruyn
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
17 Nov 2017, 14:20Dear Marius Du Bruyn
Please accept my sincere apology for the inconvenience caused.
Your refund of R1248.06 has been captured and referred to our finance team to process. It will take 48 to 72 hours for the funds to reflect in your bank account, once it has been approved.
Kind regards
Elna (DStv: Hello Peter Complaints)
Best regards,
DStv (MultiChoice)'s reply17 Nov 2017, 14:20
Official
Dear Marius Du Bruyn
Please accept my sincere apology for the inconvenience caused.
Your refund of R1248.06 has been captured and referred to our finance team to process. It will take 48 to 72 hours for the funds to reflect in your bank account, once it has been approved.
Kind regards
Elna (DStv: Hello Peter Complaints)
Best regards,