BP
Bianca P
1 reviews | Active since Apr 2023
21 Aug 2021, 09:05
Unauthorized debit order
Good day Dstv just debited my acc for R1300 without my permission I have phoned them last month to ask them what is going on I have won a free upgrade but then they charge me for something I won I also won a takealot voucher months ago which is still not available what a joke this place is, I want to know who is going to pay may arrears on my acc now? And also I told them the previous month please listen to the phone calls as I have tried to fix this problem but they are useless. That is why people chose to cancel these *****'s and choosing Netflix which I would be doing as well now
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Replies (2)
DStv (MultiChoice)'s replyOfficial
21 Aug 2021, 12:52Hi Bianca Vorster,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply21 Aug 2021, 12:52
Official
Hi Bianca Vorster,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
BP
Bianca P's updateReviewer Update
22 Aug 2021, 11:10So while you do you're investigating on my account how long must I wait? Cause I have other debit orders now not going through because you took double you're amount who's at fault here
BP
Bianca P's update22 Aug 2021, 11:10
Reviewer Update
So while you do you're investigating on my account how long must I wait? Cause I have other debit orders now not going through because you took double you're amount who's at fault here