1 reviews | Active since Nov 2014
Unauthorized access to my Account & they r ****
During the period of 2011- 2013 Multichoice granted a 3rd party access to my Account and this person ( aka the Ex wife ) raked up a R1700 bill. ***!!!<br> As far as i know Mulitichoice works under the conditions Pay as you watch. You pay first then services get connected. in my case there was repeat calls made to have services switched on with promises to pay for months .Hoe is that possible.!!!!! <br> <br> Then today they lay to to me by telling me that I must pay R225 ,then i will have my mobile devices service activated .I call them back now they refuse to activate my services,until i settle the outstanding amount R1400.<br> <br> This is not fair!!! They are all a bunch money grabbing lairs. 1. the incompetence of allowing a 3rd party make a call every month with out receiving payment.<br> 2. For laying just to ****** money out of me.<br>
Please accept our sincerest apologies for any inconvenience you may have experienced in this regards.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
Please provide us with one of the following so that we may access your MultiChoice account and assist you accordingly:
o MultiChoice Customer Number
o Decoder or Smart Card Serial Number
o Identity Number of MultiChoice Account Holder
Regards
Rupert
Please accept our sincerest apologies for any inconvenience you may have experienced in this regards.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
Please provide us with one of the following so that we may access your MultiChoice account and assist you accordingly:
o MultiChoice Customer Number
o Decoder or Smart Card Serial Number
o Identity Number of MultiChoice Account Holder
Regards
Rupert
