Unauthorised use of my cellphone number - Not a DSTV Multichoice account holder - ***0, COMPLAINT WAS NOT RESOLVED

<p>Good day ,</p> <p>This is a second complaint , first one was not resolved by Multichoice.</p> <p>For the past year, I have been contacting DSTV Multichoice contact in a quest to have them to remove my cellphone number on their records. I am not a DSTV Multichoice account holder. On a monthly basis they send an sms to my number for the account - ********** 0 reminding of payment and warnings of possible disconnection. Today I contacted them again and spoke to Busisiwe , 04 Jan'17 the agent informed me that they will not delete my number on this persons' profile , I indicated that their customer is deprived of good service they are offering and I, not their customer is being harrassed and disrupted by these collection sms on sent to my cellphone. She further confirmed that I will continue receiving these sms and must deal with it.</p> <p>I will appreciate assistance.</p> <p> </p> <p> </p> <p>This is a Follow up - this was never resolved I have received 3 sms since this weekend regarding this account which does not belong to me. Multichoice never attended to my complaint. I am tired of these SMS ********** 0 NOT MINE PLEASE STOP SENDING ME SMS'S ON MY CELL PHONE - ********** 324.</p> <p> </p> <p>Regards</p> <p>Ethel </p>