Unauthorised reconnection and debit order!

Item: DStv (MultiChoice)
Rating: 2
Author: Ryan R

I cancelled and disconnected my DStv services just over a year ago, and for some reason they've just been reconnected and I've been debited just over R2000! My decoder has not even been plugged in for over a year now.<br> <br> I need this rectified as soon as possible as I have other valid bills to pay and need this reversed!

Helpful (0)

Replies (1)

DStv (MultiChoice)'s replyOfficial

04 Sept 2015, 12:38

Hello richarry,

Dear DStv Customer,

Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.

Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.

We apologise for the inconvenience.

Kind regards
MultiChoice Team

DStv (MultiChoice)'s reply04 Sept 2015, 12:38

Official