WK
Werner K
1 reviews | Active since Sept 2016
13 Aug 2021, 21:31
Unauthorised multichoice debitorder
Started a month to month streaming package a few months ago and they *******ly without my authorisation run a debitorder monthly. I want to pay direct should i wish to continue and did not authorise deductions. This is ******* what they are doing. Last month i stopped the deduction at my Bank and i was charged a few for that. This month dstv multichoice just deducted again. Its a business account and they have no right to do this. Its *****
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
13 Aug 2021, 22:29Hi Werner Kruger,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply13 Aug 2021, 22:29
Official
Hi Werner Kruger,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
14 Aug 2021, 20:44Hi Werner Kruger,
At MultiChoice, we pride ourselves on giving our 100% every day to ensure that our customers’ needs are being met. I know that we have let you down, and for that, we are very sorry.
Please be advised that we have changed your method of payment from Debit Order to Cash.
Kind regards
DStv: Hello Peter Team
At MultiChoice, we pride ourselves on giving our 100% every day to ensure that our customers’ needs are being met. I know that we have let you down, and for that, we are very sorry.
Please be advised that we have changed your method of payment from Debit Order to Cash.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply14 Aug 2021, 20:44
Official
Hi Werner Kruger,
At MultiChoice, we pride ourselves on giving our 100% every day to ensure that our customers’ needs are being met. I know that we have let you down, and for that, we are very sorry.
Please be advised that we have changed your method of payment from Debit Order to Cash.
Kind regards
DStv: Hello Peter Team
At MultiChoice, we pride ourselves on giving our 100% every day to ensure that our customers’ needs are being met. I know that we have let you down, and for that, we are very sorry.
Please be advised that we have changed your method of payment from Debit Order to Cash.
Kind regards
DStv: Hello Peter Team
Best regards,