GR
Garrard R

1 reviews | Active since Oct 2022

02 Oct 2022, 11:51

Unauthorised deduction and POOR service.

Extremely poor service. Spoke to someone on the phone who could not assist. WhatsApp is useless. Had a number of different people on FB messenger, no luck. All of a sudden i have R949 credit. To get reimbursed i must provide proof of payment (??) copy of ID and latest bank statement?? For what. Useless and ******** in their dealing with unauthorised deductions without concent.

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply02 Oct 2022, 12:13
Official
Hi Garrard, 


We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 


Kind regards, 
DStv: Hello Peter Team 

Best regards,