Unauthorised debits

<p>I requested DSTV to connect a package for me for 1 day. They advised that that was not possible and would only be able to connect me for a month. I requested that connection and paid the required fee. Subsequently, DSTV has now charged me for the next month as well without my consent. Having explained this basic issue to the consultant and her manager and 45mins in phone conversations later and my issue has still not been addressed. </p> <p>I have since learnt from a collegue that a a fews days connection is definately possible as that is what she does when she goes on holiday. So wake up DSTV there is something called customer service and TCF (Treating Customers Fairly) that you have no idea about!!!!</p>