CI
Chane I
1 reviews | Active since Jan 2017
20 May 2023, 11:18
Unauthorised Debit orders for almost a YEAR
UPDATE ON REVIEW FROM 23 MARCH 2023: DSTV had decided to refund me after actioning unauthorized debit orders on my account for almost a year. However - couldn't help themselves but to debit my account AGAIN for MAY. What was the point of refunding me, if I have to fight a month later? I don't even use their services!!
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
20 May 2023, 11:25Hi Chane Isaacs,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply20 May 2023, 11:25
Official
Hi Chane Isaacs,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
20 May 2023, 16:35Hi Chane,
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that we tried contacting you on your mobile number 076*****32 with a *** and could not get hold of you.
Please email us on *** for further assistance.
Kind Regards,
DStv: Hello Peter Team
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that we tried contacting you on your mobile number 076*****32 with a *** and could not get hold of you.
Please email us on *** for further assistance.
Kind Regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply20 May 2023, 16:35
Official
Hi Chane,
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that we tried contacting you on your mobile number 076*****32 with a *** and could not get hold of you.
Please email us on *** for further assistance.
Kind Regards,
DStv: Hello Peter Team
It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.
Kindly note that we tried contacting you on your mobile number 076*****32 with a *** and could not get hold of you.
Please email us on *** for further assistance.
Kind Regards,
DStv: Hello Peter Team
Best regards,