LL
Likeleli L
1 reviews | Active since Oct 2015
06 Nov 2015, 16:03
Unauthorised debit orders
Multichoice sent an email to me asking for my ID NR,CUSTOMER NR,SMART CARD NR,DECODER SERIAL NR and all those things were sent and now they telling me about the R467.00 that i have reversed and i called and talked to Gracious Ngobeni and wanted the story all over again and she asked for proof of payment and gave me her email address but her email address is wrong, please help me to get my money back i need it because i have not get their service since April
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DStv (MultiChoice)'s replyOfficial
06 Nov 2015, 16:29Hello Thatolike,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Best regards,
DStv (MultiChoice)'s reply06 Nov 2015, 16:29
Official
Hello Thatolike,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Best regards,