vM
veronica M

1 reviews | Active since Mar 2018

20 Apr 2024, 11:54

Unauthorised debit order and services cut short

Good day I'm requesting a refund of R229 for a debit order deduction that was not authorized on the 15 April 2024. Also I made a payment on the 27 and 28 March of R109 and R21 respectively for compact subscription as I was given a discount as a Capitec client.My subscription was cut off around the 8th.It did not last for 30 days. Please provide me with clarity.

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply20 Apr 2024, 12:04
Official
Hi Veronica,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards, 
DStv: Hello Peter Team