Unauthorised Debit Order
I had price lock for 2 years, and with the debit order instruction, the contract expired in January 2019. Since from then I've been paying manually however Saturday 30 November I saw unauthorised MultiChoice debit order on my account, debit order bounced due to insufficient funds.. now my account it's on nagitive balance due to MultiChoice. I want to know who authorised the debit order lastly they have to take ownership with the unsseccful debit order fee.
Very annoyed and duagusted
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
02 Dec 2019, 11:07Hi,
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply02 Dec 2019, 11:07
Official
Hi,
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
's updateReviewer Update
02 Dec 2019, 14:42Kindly advise who gave you the debit order authorisation and who is reliable for the fees coused on my account .
Please advise urgently
Please advise urgently
's update02 Dec 2019, 14:42
Reviewer Update
Kindly advise who gave you the debit order authorisation and who is reliable for the fees coused on my account .
Please advise urgently
Please advise urgently