IS
Itumeleng S

1 reviews | Active since Oct 2013

07 Apr 2021, 07:59

UNAUTHORISED DEBIT ORDER

Multichoice just messed up my day today. I woke up to find them having attempted to debit money from my account. I downgraded from Compact to Access over the weekend and I am surprised as to why multichoice would debit an amount for a compact view while I have never had a debit order with them. I wish that they cancel that debit order please and I demand a letter from yourselves confirming that the debit order was a mistake from your side. Please correct THIS!!!

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply07 Apr 2021, 08:10
Official
Hi Itumeleng,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team