aN
adri N
1 reviews | Active since Feb 2011
18 Apr 2016, 08:33
Unauthorised debit order
Multichoice puts through a debit order on my bank account allthough I'm a cash customer. I phoned in to tell them about it. Because I pay at the end of the month then they put a dt order through on the 15th of the month. They told me they cancelled it and yet again they took R1688 this weekend. The whole account is a mess. Because multichoice now owes me money yet they dont give a damn and just take more. <br> I want this latest payment reversed within 24 hours.
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Replies (1)
DStv (MultiChoice)'s replyOfficial
19 Apr 2016, 08:42Hello adriniek,
Thank you for taking our call today.
As requested, the method of payment for your DStv account has been updated from debit order to cash.
We have forwarded a response to your personal email address where you can respond with the required information.
Thank you for your invaluable support.
Should you require any further assistance, please don't hesitate to contact us.
Here are our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Thank you for taking our call today.
As requested, the method of payment for your DStv account has been updated from debit order to cash.
We have forwarded a response to your personal email address where you can respond with the required information.
Thank you for your invaluable support.
Should you require any further assistance, please don't hesitate to contact us.
Here are our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Best regards,
DStv (MultiChoice)'s reply19 Apr 2016, 08:42
Official
Hello adriniek,
Thank you for taking our call today.
As requested, the method of payment for your DStv account has been updated from debit order to cash.
We have forwarded a response to your personal email address where you can respond with the required information.
Thank you for your invaluable support.
Should you require any further assistance, please don't hesitate to contact us.
Here are our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Thank you for taking our call today.
As requested, the method of payment for your DStv account has been updated from debit order to cash.
We have forwarded a response to your personal email address where you can respond with the required information.
Thank you for your invaluable support.
Should you require any further assistance, please don't hesitate to contact us.
Here are our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Best regards,