Unauthorised debit and poor service

<p>One of the poorest customer services I have experience thus far... I cancelled my DSTV account in November 2016. Everything went wrong from not cancelling it on the desired date to not completing the change of ownership. Multichoice also debited my account in Novemberand December with an unauthorised amount. They refunded me in January after multiple calls and follow ups from my side. The came February and they debited me again. I don't even have a decoder or peoduct with DSTV anymore. I even followed up after Jan to confirm the debit is stopped and closed. After speaking to one of the managers in the call centre, she promised to call me back. But with no surprise she never did. Now all the numbers says it doesn't exist and I am fed up and have no idea how to go any further. A lawyer seems to be the only way to get this resolved. </p> <p> </p> <p>Please don't get DSTV, there are multiple other provider that I am sure will provide you with better service and that will not waste your time and *******ly take money from you.</p>