1 reviews | Active since Oct 2016
unauthorised debit and overcharge
<p>I am extremely disatified with DSTV. For the past three months I have had endless problems with my billing. This month my account was debitted and i did not authorise as well as insurance which was activated...</p>
Dear Beryl Janeiro
We are acknowledge receiving your enquiry. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice Enquiries team
Best regards,
Dear Beryl Janeiro
We are acknowledge receiving your enquiry. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice Enquiries team
Best regards,
Good day Beryl Janeiro
Thank you for bring this matter to our attention.
Reference is mad to our telephonic conversation.
We confirmed that your method of payment is currently on Cash and your extra residential account has been closed as requested.
We have escalated your request to remove all insurance from your decoders as you never requested it to be activated on your account.
Please accept our sincerest apologies for any inconvenience you have experienced in this regard.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards
Rupert
Best regards,
Good day Beryl Janeiro
Thank you for bring this matter to our attention.
Reference is mad to our telephonic conversation.
We confirmed that your method of payment is currently on Cash and your extra residential account has been closed as requested.
We have escalated your request to remove all insurance from your decoders as you never requested it to be activated on your account.
Please accept our sincerest apologies for any inconvenience you have experienced in this regard.
Should you require any further assistance, please do not hesitate to contact us.
Kind Regards
Rupert
Best regards,