1 reviews | Active since Sept 2016
unauthorised debit
<p>I had two unauthorised debits to my account of R345, how multi choice got my banking details worries me-I have never given them my banking details. I queried and sent an e mail to *** on the 31 August , I am still waiting for my refund. I get told that the query is sitting with the ***** department-quite frankly that is not my issue. Refund me my money and do your own investigation in your own time. I keep e mailing and get no reponse. Shocking shocking service. </p>
Dear Mary Hartigan
We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.
Regards
MultiChoice Team
Best regards,
Dear Mary Hartigan
We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.
Regards
MultiChoice Team
Best regards,
Good day Mary Hartigan
Thank you for bring this matter to our attention.
According to our records we have only collected the amount due on your account for the month of September 2016.
Please provide us with the proof of payment and a copy of your bank statement reflecting the extra amount debited from your account.
We awaiting your reply
Kind regards
Rupert
Best regards,
Good day Mary Hartigan
Thank you for bring this matter to our attention.
According to our records we have only collected the amount due on your account for the month of September 2016.
Please provide us with the proof of payment and a copy of your bank statement reflecting the extra amount debited from your account.
We awaiting your reply
Kind regards
Rupert
Best regards,
I see by the very generic response you have given that you havent even gone to see the e mails we have sent. We have given all the information you have request on e mail. go and source the e mail trails please. You debit my account for my DSTV service which is up todate, the 2x R345 are debits to my husbands accounts that multi choice have admitted are incorrect.Please get your information correct
I see by the very generic response you have given that you havent even gone to see the e mails we have sent. We have given all the information you have request on e mail. go and source the e mail trails please. You debit my account for my DSTV service which is up todate, the 2x R345 are debits to my husbands accounts that multi choice have admitted are incorrect.Please get your information correct