1 reviews | Active since Oct 2016
Unauthorised and ******** Debits
<p>I am uterrly disgusted and highly dissappointed in Multichoice incorrect billing issues. Despite me instructing them not to debit my account any further, and that I will pay whats due ie (R29) per month via EFT, Multichoice has gone ahead and debited my bank account with an amount of R773 on 01 Oct 16 and then with a further R494 on the 21Oct16. This has led, to me having insufficeient funds in my bank account, resulting in FNB charging me R145 and me not having funds for fuel. Despite me calling them twice, and sending numerous emails, they have not refunded me, attempted to call and apologise, or compensate me for the inconevenience they have caused. They are by far the worse service provider I have ever dealt with, and I plan to cancel my services with them soon. I will not recommend them to anyone.</p>
Dear Denzil Govender
We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.
Regards
MultiChoice Team
Dear Denzil Govender
We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.
Regards
MultiChoice Team
I really look forward to your call and resolution...
I really look forward to your call and resolution...
Typical, patehtic service as usual, no one attempted to call or resolve....false promises and ******** behaviour...is this part of Multichoice business practice!
Typical, patehtic service as usual, no one attempted to call or resolve....false promises and ******** behaviour...is this part of Multichoice business practice!
....Still no feedback from multichoice...disgraceful, pathetic service, think its time for Ombudsman, ******** and unauthorized debit orders processed on my cheque account by multichoice.
....Still no feedback from multichoice...disgraceful, pathetic service, think its time for Ombudsman, ******** and unauthorized debit orders processed on my cheque account by multichoice.
Note Response from Multichoice, 25 Oct, to date no one has contacted me nor resolved the ******* debit charges, speaks volumes of your pathetic service. How many other people may be affected by your finance incompetance.
Note Response from Multichoice, 25 Oct, to date no one has contacted me nor resolved the ******* debit charges, speaks volumes of your pathetic service. How many other people may be affected by your finance incompetance.