UNALLOCATED PAYMENTS

Your service is beyond shocking and when I looked for further information on who else to contact and all I found were numerous complaints on the very very poor service.<br> <br> My 81 year old mother paid her dstv account and added an extra O to her account number in error on the 14 October 2015. In spite of numerous phone calls, emails, visits to the local branch no one has made any attempt to assist her with this. <br> <br> Your company should be ashamed of yourselves. She is 81 and sat for over an hour in the local branch and nothing has been resolved. No one bothers to come back with feedback. it's a disgrace