EK
Emma K
1 reviews | Active since Oct 2012
29 Oct 2015, 09:15
Unallocated Payments
uiry #9 #*********** - Same as on Facebook:<br> <br> Enquiry ***<br> <br> Services suspended again due to your incompetence.... Charged reconnection fee again due to your incompetence.... Had to mail unallocated payments again... received same automated response....: \Dear Valued Customer Importance Notice: This email address [Email Removed] no longer exists. For more information about DStv or for any queries about your DStv service
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DStv (MultiChoice)'s replyOfficial
06 Nov 2015, 08:46Hello Emma012,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Best regards,
DStv (MultiChoice)'s reply06 Nov 2015, 08:46
Official
Hello Emma012,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Best regards,