Unallocated payment and poor service

Hello Peter

I re connected my dstv services on the 20th of November 2022 fter which I was given a pro-rata amount to pay which I did on the 24th November I was disconnected because they said the payment did not come through on their side I than emailed pop to them my account was re instate and I was assured that the account will be brought up to date only to be switched off again 3days later and re connected also went to their head office to get the matter resolved another empty promise it would sorted 3days later switched off still my payment is not allocated I am utterly dissguted in the service that I have received thus far after all the calls I made and personally going to their head office today again my service is disconnected and the account still overdue I have paid for full month's viewing but am unable to see the benefit of that very disappointing the apologies mean nothing just another word people have learned to say when dring with a customer they can keep it switched off and I will not pay another cent because I do not owe them anything