Unallocated Payment

Good Day,<br> <br> I have this problem since 01 November 2015 till today I am still being suspended. I made payment on the 28 october 2015 for November. my service was suspended on the 01 November due to payment not received. I emailed proof of payment to Wendy Williams then she gave me a ref of ***8_I11 I also call the call centre answered spoke to Mr Lekoloane who asked for ref no. and payment details and I emailed him same POP then he gave me another ref ***8_I12 and he said he will get back to me nd never did the same thing carried on I spoke Thembi and she also gave me another ref of ***8_15 and she advise me to send an email to [Email Removed] Of which I did sent an email to them then they gave me a case number # *** since then I never heard anything from them.<br>