NB
Noxy B
1 reviews | Active since Oct 2017
17 Oct 2017, 16:35
Unallocated payment
have been having a problem of an unallocated payment since July. My services gets disconnected each and every week and have to spend my own airtime to phone which is an extra expense. Yesterday my services where disconnected and their system was offline and couldn't watch. Why do I have to pay for poor services? It's been 3 months now, how long does it take to allocate a payment? Im tired of this and no one is give any answers.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
18 Oct 2017, 08:11Dear Noxy
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
DStv Hello Peter team
Best regards,
DStv (MultiChoice)'s reply18 Oct 2017, 08:11
Official
Dear Noxy
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
DStv Hello Peter team
Best regards,
DStv (MultiChoice)'s replyOfficial
18 Oct 2017, 14:01Good day Noxy
Apologies for the inconvenience this has caused.
I will follow up with the finance team regarding the matter and provide feedback.
We confirm that your services are active and we will keep an eye on the account until the matter is resolved.
Kind regards,
Girly
Best regards,
DStv (MultiChoice)'s reply18 Oct 2017, 14:01
Official
Good day Noxy
Apologies for the inconvenience this has caused.
I will follow up with the finance team regarding the matter and provide feedback.
We confirm that your services are active and we will keep an eye on the account until the matter is resolved.
Kind regards,
Girly
Best regards,