ZM
Zina M

1 reviews | Active since Feb 2013

22 Aug 2016, 21:22

Unallocated part 2

<p>Good day Elna,</p> <p>It's 23:19 I can't watch tv cause cause of you people, my account is suspended again. I have to wait till the morning to contact you guys to reconnect me .I'm so disgusted at the level of service at DSTV after almost a month of trying to sort this allocation issue still nothing, I mean really�</p> <p>So for I'm now going to suffer and call, follow you people around for just paying my account. I need my account activated by this minute I cannot stand for such inconvenience. You really need to reshuffle your staff cause clearly they don't want to work and trust me. For September when I pay I'll will be R588 because I'm taking R200 off for my inconvenience, airtime and time, because someone at DSTV doesn't want to work.</p> <p>I am awaiting your prompt response saying the R900 payment is allocated, the R50 for reconnection fee is off my account, the R200 inconvenience amount is off the account.<br /><br /></p> <p>Zina Mushwana</p>

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply23 Aug 2016, 04:30
Official

Dear Zina

We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.

Regards

Multichoice Team