Unallocated

<p>I paid my DSTV on the 20 July via the FNB cellphone banking. Then I start getting SMS telling me I must pay R844 before the 28th I ignored the msg and contacted the contact center and I was told the funds are unallocated I must send proof of payment. I sent screenshots and a bank statement to Refiloe Motsepe to send to the billing department. On the 12 th of August woke up to a msg about my account being suspended. Then I called the contact center again and I was reconnected and I also sent Jabulile the pop still nothing. Yesterday I also woke up to the same msg and I Called the contact center and I was reconnected. I paid on time yet I get disconnected and have to waste my airtime following DSTV for something they should have sorted out a long time . Even sent an email to Jacques Herbest still no response. It now going to be a month since I paid for August but I'm told I didn't pay. Payment ( ********** 7) [# ********** ]</p>