BM
Bonisile M

1 reviews | Active since Jan 2015

28 Feb 2022, 21:48

Unaccounted for subscriptions

I am extremely irate with multichoice dstv. My subscription that I signed for with them is Dstv compact.. To my surprise when I check my balance for the month as I was preparing myself to make the payment I find out that I now have to pay more as my subscription has suddenly changed to compact plus. I have never signed up for this. Who gave you permission to up my subscription. I am I supposed to pay pay that additional amount for the subscription that I have never asked for.. Its high time I cancel this nonsense. We watch same shows all the time anyways..

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply28 Feb 2022, 21:59
Official
Hi Bonisile,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team 

Best regards,

BM
Bonisile M's update01 Mar 2022, 14:10
Reviewer Update
Thank you