Unacceptably Dissatisfactory Service Internet Connection

I am extremely unhappy with the service and turn around time to help us. For over a week i have been calling to try to get DSTV to load data on our sim and i have been sent from pillar to post, probably have used over R300 of airtime just trying to resolve this and still no help. For a customer paying over R1000 monthly to receive such ****py service is disgusting honestly. Should this not be sorted today. We will cancel.