1 reviews | Active since Jan 2017
UNACCEPTABLE SERVICE!!!!!!!!
The worst service I have ever experienced. Our service keeps getting cut off due to payment, yet multiple payment are made. After payments it remains on for a few days then we need to pay again. Last month we payed more than R700 for the compact plus package. On the 25th of October it was switched off again, we then the complete payment of R600 cash, because we canceled the debit order it was switched off again on Sunday the consultants are telling us we need to pay once again, R170 this is unacceptable! We payed for the service because of stupid consultants not knowing how to do there job! I am not the first person this has happed to! We want it switched back on or our money back honestly!!!!!!!!!i had enough!!! Everyday a consultant tells me a different story!!!!
It is with regret that we learn of the frustration and inconvenience you have experienced with our service.
Please accept our sincerest apologies in this regard. We do need to have your account details to access your DStv account and investigate.
Alternatively send us an email to ***, include your account details and we will assist you accordingly. Please be assured of our best service and intentions at all times.
We have tried to contact you on ***, with no success.
Kind regards,
DStv Help Team
It is with regret that we learn of the frustration and inconvenience you have experienced with our service.
Please accept our sincerest apologies in this regard. We do need to have your account details to access your DStv account and investigate.
Alternatively send us an email to ***, include your account details and we will assist you accordingly. Please be assured of our best service and intentions at all times.
We have tried to contact you on ***, with no success.
Kind regards,
DStv Help Team