SN
Sellinah N

1 reviews | Active since May 2020

15 May 2020, 14:33

UNACCEPTABLE SERVICE!!!!!!!!!!!!!!!!!!!!!!!!!

I called DSTV last week , wanting to make a few changes and to upgrade my package as well. However when the Consultant gave me the pro rata that I had to pay. I then told him not to continue with the changes and the upgrade as I cant afford the pro rata. But He didnt instead and NOW my services have been discontinued and im expected to pay R260, which is unacceptable!!!!!! why must i pay again??????

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply15 May 2020, 14:41
Official
Hi, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team