AM
Anna M

1 reviews | Active since Jul 2024

16 Jul 2024, 21:32

UNACCEPTABLE SERVICE!!!!!!!!

I can't even count how many times I have reached out to dstv regarding my home internet & im still sitting with the same problem. My kids are frustrated,can't do their home works as they can't access the internet,I can't work & yet I'm paying for a service im not receiving.I've been told everything is fine on their side & even told me to go find a multichoice shop & ask for assistance. Again when I got there I'm told I must contact the call center i mean this is ridiculous really.How many times must one contact you guys & just be assistance one time.

All these calls wastes time & money that I don't have. I cannot believe that now I even had to get data for this review yet I owe you guys nothing.

I want feedback & reimbur*****t for this now,I'm not going to be sitting here with no internet yet paying.

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply16 Jul 2024, 21:47
Official
Hi Anna, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team