Unacceptable service
<p>we experienced bad service from Dstv call center it took more than an hour to resolve a simple issue of being told the only reason we can't rent a movie is because we don't have enough money on our box office Acc. </p>
Dear Nosipho
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Enquiries team
Dear Nosipho
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Enquiries team
Good day Nosipho
It is with regret that we learn of your unpleasant experience in dealing with MultiChoice agent and the level of service you have received in this regard.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us
We can confirm that your box Office account has been credited and you now able to rent using the credit balance.
Should you require any further assistance please do not hesitate to contact us.
Once again please accept our sincerest apologies for the inconvenience you experienced in this regard.
Kind regards
Rupert
Good day Nosipho
It is with regret that we learn of your unpleasant experience in dealing with MultiChoice agent and the level of service you have received in this regard.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us
We can confirm that your box Office account has been credited and you now able to rent using the credit balance.
Should you require any further assistance please do not hesitate to contact us.
Once again please accept our sincerest apologies for the inconvenience you experienced in this regard.
Kind regards
Rupert