KE
Kevin E
1 reviews | Active since Oct 2016
15 Feb 2024, 18:07
Unacceptable DSTV
My bouquet subscription includes Showmax. I access Showmax via my Ultra Explorer decoder. Since showmax has upgraded the offering and App I cannot access Showmax. When I call DSTV I receive different explanations but no solution for me to view Showmax. This is really frustrating and simply unacceptable - DSTV refund me for the past 4 weeks because of no Showmax viewing Help someone who cares at DSTV
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
15 Feb 2024, 18:19Hi Kevin,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply15 Feb 2024, 18:19
Official
Hi Kevin,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
16 Feb 2024, 14:25Hi Kevin,
Thanks for contacting us.
Please be advised that your Showmax subscription is active and linked on DStv. If you are experiencing any errors, kindly forward the picture of an error you are getting to Showmax Live Chat via https://www.showmax.com/za/help/get-in-touch/account-and-billing/manage-payment so that you can be assisted accordingly.
We hope you find this in order.
Regards,
DStv: DStv Hello Peter Team
Thanks for contacting us.
Please be advised that your Showmax subscription is active and linked on DStv. If you are experiencing any errors, kindly forward the picture of an error you are getting to Showmax Live Chat via https://www.showmax.com/za/help/get-in-touch/account-and-billing/manage-payment so that you can be assisted accordingly.
We hope you find this in order.
Regards,
DStv: DStv Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply16 Feb 2024, 14:25
Official
Hi Kevin,
Thanks for contacting us.
Please be advised that your Showmax subscription is active and linked on DStv. If you are experiencing any errors, kindly forward the picture of an error you are getting to Showmax Live Chat via https://www.showmax.com/za/help/get-in-touch/account-and-billing/manage-payment so that you can be assisted accordingly.
We hope you find this in order.
Regards,
DStv: DStv Hello Peter Team
Thanks for contacting us.
Please be advised that your Showmax subscription is active and linked on DStv. If you are experiencing any errors, kindly forward the picture of an error you are getting to Showmax Live Chat via https://www.showmax.com/za/help/get-in-touch/account-and-billing/manage-payment so that you can be assisted accordingly.
We hope you find this in order.
Regards,
DStv: DStv Hello Peter Team
Best regards,