LL
Lehlohonolo L

1 reviews | Active since Dec 2021

03 Aug 2023, 23:06

Unacceptable behaviour by a customer care agent

I had a query today @23:00. The agent was not willing to help or did not know how to resolve. She put me on hold for 2-5 minutes then hung up

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply03 Aug 2023, 23:45
Official
Hi Lehlohonolo Letuka, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards, 
DStv: Hello Peter Team