UNACCEPTABLE AND DISGRUNTLED!
<p>Its not the first time that we get cut because the debit order didnt come off.</p> <p>I take it for granted it comes off on the 26th as agreed upon.</p> <p>It does religiously for a few months and then nothing till the beginning of the new month, and we only realise once weve been cut..</p> <p>There is a reason why the 26th was agreed upon and why debit orders were put into place.</p> <p>No communication or explanation as to why its not coming off.</p> <p>Everytime re connection fees!</p> <p>Im beginning to wonder if DSTV is worth it with all the repeats and terrible service rendered.</p> <p> </p>
Dear Lauren
We acknowledge receiving your query. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Enquiries team
Best regards,
Dear Lauren
We acknowledge receiving your query. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Enquiries team
Best regards,
Good day Lauren
Please be advised that your payment date is on the 26 of every month as requested.
The reason your service was disconnected was due to your payment of 26 November 2016 was returned as unpaid from the bank on the 30 November 2016.
Your account is currently reflecting a debit balance of R46.00 to reconnect your service, you need to pay R383.50. the amount includes the overdue and subscription from 1 December 2016 to 25 December 2016.
Should you require any further assistance please do not hesitate to contact us and we will assist you accordingly.
Kind regards
Rupert
Best regards,
Good day Lauren
Please be advised that your payment date is on the 26 of every month as requested.
The reason your service was disconnected was due to your payment of 26 November 2016 was returned as unpaid from the bank on the 30 November 2016.
Your account is currently reflecting a debit balance of R46.00 to reconnect your service, you need to pay R383.50. the amount includes the overdue and subscription from 1 December 2016 to 25 December 2016.
Should you require any further assistance please do not hesitate to contact us and we will assist you accordingly.
Kind regards
Rupert
Best regards,
Good day Lauren
Please be advised that your payment date is on the 26 of every month as requested.
The reason your service was disconnected was due to your payment of 26 November 20116 was returned as unpaid from the bank on the 30 November 2016.
Your account is currently reflecting a debit balance of R46.00 to reconnect your service, you need to pay R383.50. the amount includes the overdue and subscription from 1 December 2016 to 25 December 2016.
Should you require any further assistance please do not hesitate to contact us and we will assist you accordingly.
Kind regards
Rupert
Best regards,
Good day Lauren
Please be advised that your payment date is on the 26 of every month as requested.
The reason your service was disconnected was due to your payment of 26 November 20116 was returned as unpaid from the bank on the 30 November 2016.
Your account is currently reflecting a debit balance of R46.00 to reconnect your service, you need to pay R383.50. the amount includes the overdue and subscription from 1 December 2016 to 25 December 2016.
Should you require any further assistance please do not hesitate to contact us and we will assist you accordingly.
Kind regards
Rupert
Best regards,