1 reviews | Active since Oct 2012
Unacceptable
<p>I called in mid last month to inform you to change the package I'm on, I checked now and I see I'm still on the same package, how is this possible, why is you're staff so ***********, I expect this to be rectified with no cost to me.</p>
Dear Retasha
We acknowledge receiving your query. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice: Hello Peter Team
Best regards,
Dear Retasha
We acknowledge receiving your query. Feedback will be communicated as soon as possible.
Kind regards
MultiChoice: Hello Peter Team
Best regards,
Good day Retasha
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
We confirm that we have successfully downgraded your DStv Package to DStv Compact package as requested.
Please be advised that we have adjusted the billing on your account accordingly.
Should you require any further assistance Please do not hesitate to contact us .
Kind regards
Rupert
Best regards,
Good day Retasha
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
We confirm that we have successfully downgraded your DStv Package to DStv Compact package as requested.
Please be advised that we have adjusted the billing on your account accordingly.
Should you require any further assistance Please do not hesitate to contact us .
Kind regards
Rupert
Best regards,