PR
Phil R
1 reviews | Active since May 2011
02 Apr 2015, 22:47
Unable to update walka firmware
So, I have to update my Walka firmware. Go to the DSTV mobile wto download website and click on link firmware. Next page that pops up is error 404 page shedding. Thats where it ends, there is no redirection or alternate website address. What must I do? The website is not user friendly at all.....I cannot use my walka!!!!
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Replies (1)
DStv (MultiChoice)'s replyOfficial
05 Apr 2015, 12:47Hello prodd,
Please accept our sincerest apologies for the inconvenience you have experienced in this regard.
We have escalated your complaint to the relevant department for urgent attention.
Feedback will be provided by written or telephonic correspondence.
Thank you for taking the time to point out our service failings and suggestions, as we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert
Please accept our sincerest apologies for the inconvenience you have experienced in this regard.
We have escalated your complaint to the relevant department for urgent attention.
Feedback will be provided by written or telephonic correspondence.
Thank you for taking the time to point out our service failings and suggestions, as we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert
DStv (MultiChoice)'s reply05 Apr 2015, 12:47
Official
Hello prodd,
Please accept our sincerest apologies for the inconvenience you have experienced in this regard.
We have escalated your complaint to the relevant department for urgent attention.
Feedback will be provided by written or telephonic correspondence.
Thank you for taking the time to point out our service failings and suggestions, as we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert
Please accept our sincerest apologies for the inconvenience you have experienced in this regard.
We have escalated your complaint to the relevant department for urgent attention.
Feedback will be provided by written or telephonic correspondence.
Thank you for taking the time to point out our service failings and suggestions, as we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert