Unable to retrieve smartcard list!
Suddenly my self service has an error Unable to retrieve smart card list! Please sort this out. I mentioned this to the call centre for a couple of times and this has not been resolved to date.
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
31 Dec 2015, 13:57Hello khukhi,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
DStv (MultiChoice)'s reply31 Dec 2015, 13:57
Official
Hello khukhi,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
's updateReviewer Update
25 May 2016, 23:36Issue resolved 6 months later. Oh well.
's update25 May 2016, 23:36
Reviewer Update
Issue resolved 6 months later. Oh well.
DStv (MultiChoice)'s replyOfficial
26 May 2016, 14:22Dear Connie,
Thank you so much for the feedback.
Please do notify us should you require any further assistance.
Your support and feedback is important to us.
Kind regards
Dinah
DStv (MultiChoice)'s reply26 May 2016, 14:22
Official
Dear Connie,
Thank you so much for the feedback.
Please do notify us should you require any further assistance.
Your support and feedback is important to us.
Kind regards
Dinah