JM
Jay M
1 reviews | Active since Nov 2016
11 Dec 2022, 18:52
Unable to read subtitling with white only font. Eg channel 1733
When doing subtitling, I don't think any research is done on best practice. For example, subtitling on channel 173 (BET) is white colour font. You cannot read the subtitling whenever a white colour appears on screen eg clothing. Why can you not do subtitling always with black background and white text. That way you can read it no matter what background.
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DStv (MultiChoice)'s replyOfficial
11 Dec 2022, 19:27Hi Jay Mithal,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply11 Dec 2022, 19:27
Official
Hi Jay Mithal,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team