Unable to pay account and charged connectiin

<p>I have had an issue with my online account whereby strangely around month end I'm not able to pay. There's always some technical issues with my account. Come 2nd of the next month they all disappear and I can pay. And I wonder why. </p> <p>I explained this to MultiChoice from last year asking them to investigate. This past month it was worse and I called for help and all they tell me is I should set up a debit order. Is this the company's way yo force people to pay their way? Why else do they offer online payments if we gonna be forced to commit ourselves to debit orders? I prefer to pay online and control my viewing as I wish. </p> <p>I even talked to them on Facebook and same answer, my query will be escalated. I only managed to pay on the 3rd as the mysterious technical issues suddenly disappeared. And I know these. Little mysterious issues will be back end of the month. </p> <p>When I talked to the consultant I even asked that they hold off from charging me reconnection fee as they try to investigate. But no I have been charged the connection fee. </p> <p>I want one thing from MultiChoice ; reverse those reconnection fees. It's really nothing much but it's a matter of principle. I'm not married to the dstv and I'm happy to migrate if this decision is not reversed. </p> <p> </p> <p>Regards</p> <p> </p>