1 reviews | Active since Nov 2016
unable to load debit oder for the second time
arranged debit oder they never debit but they have penalized me, lodged complain they handled query professional, promising they will reverse the penalty, now they never debited my account for the second time and they have terminated the service, when I call them they said they want to arrange debit order again
Dear Mashile Ntatamala
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Mashile Ntatamala
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Good day Mashile Ntatamala
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
We unable to access your account with the information provided. Pleas provide us with your customer number, decoder and smart card number as well as your banking details in order for us to assist you accordingly.
Please reply as private as the system will block any personal information as part as the security process to protect both MultiChoice and the customer.
Feel free to contact us should you require any further assistance.
Kind regards
Rupert
Best regards,
Good day Mashile Ntatamala
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
We unable to access your account with the information provided. Pleas provide us with your customer number, decoder and smart card number as well as your banking details in order for us to assist you accordingly.
Please reply as private as the system will block any personal information as part as the security process to protect both MultiChoice and the customer.
Feel free to contact us should you require any further assistance.
Kind regards
Rupert
Best regards,