CE
Cindy E

1 reviews | Active since Oct 2013

19 Jul 2015, 20:07

UNABLE TO HELP

I bought a new 4U HD decoder and added extra view. Not too complicated right? Well... <br> For the past 2 days i have been trying to clear numerous errors including E16-4

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply20 Jul 2015, 12:42
Official
Hello c2ehlers,

We were unsuccessful in telephonically discussing your enquiry. It was also not possible to access your DStv account with the number provided.

Please provide us with the following details so that we can be able to provide assistance:

o Identity number
o Decoder number and Smartcard number.

We have forwarded an e-mail to your personal e-mail address, where you can respond with the required information.

Thank you for taking the time to contact us.

Here are our touch points:

@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com

Kind regards
Dinah

Best regards,