EB
Elize B
1 reviews | Active since Feb 2021
23 Feb 2021, 21:04
Unable to Downgrade my subscription
After receiving a call from Head Office I was offered another bouquet at a reduced rate and was told that I would receive a call from another division that will downgrade my subscription. When I received the said call both the Agent and his Supervisor argued about the agreed monthly subscription so I referred them back to the first caller. Too date I have not heard from DStv(Multichoice) again. Am I being ignored?
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Replies (1)
DStv (MultiChoice)'s replyOfficial
23 Feb 2021, 23:12Hi Elize Baird,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply23 Feb 2021, 23:12
Official
Hi Elize Baird,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team