CC
Candice C
1 reviews | Active since Mar 2012
14 Aug 2015, 20:51
Unable to downgrade due to technical difficulties
I have tried calling consistently for more than two weeks now. Each time I am unable to downgrade to dstv package due to technical difficulties which are not my problem! It does not work on self service either. Each time someone says that it will be forwared to manager or person on next shift. Since 31st to today 14th Aug.
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Replies (1)
DStv (MultiChoice)'s replyOfficial
21 Aug 2015, 09:33Hello Declan1,
We would like to apologise for your inconvenience in this regard.
Please be assured that your query has been forwarded to the relevant department for further assistance. You can expect feedback directly from them.
Thank you for taking the time to contact us. Your time and support is important to us.
Here are our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
We would like to apologise for your inconvenience in this regard.
Please be assured that your query has been forwarded to the relevant department for further assistance. You can expect feedback directly from them.
Thank you for taking the time to contact us. Your time and support is important to us.
Here are our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
DStv (MultiChoice)'s reply21 Aug 2015, 09:33
Official
Hello Declan1,
We would like to apologise for your inconvenience in this regard.
Please be assured that your query has been forwarded to the relevant department for further assistance. You can expect feedback directly from them.
Thank you for taking the time to contact us. Your time and support is important to us.
Here are our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
We would like to apologise for your inconvenience in this regard.
Please be assured that your query has been forwarded to the relevant department for further assistance. You can expect feedback directly from them.
Thank you for taking the time to contact us. Your time and support is important to us.
Here are our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah