Unable to cancel my late father's DSTV subscription

Thanks for making the attempt. As I was not able to take the call at the time, a message would have been appreciated to enable me to speak to someone at Multichoice and have the issue resolved. None was left. I will attempt the email route you proposed and, if that does not work, turn to Hellopeter again, which appears to be a more effective service channel than DSTV's internal one.

This morning, DSTV dialled nine times in quick succession, without leaving a single message to enable me to call back a human. During work hours, I mostly attend meetings, which I cannot merely leave to deal with private matters. I have unsuccessfully attempted to address the matter through the Whatsapp service that was quoted in the response to my email to ***, but it proved as useless as the chatbot. It would appear DSTV think they can lock people in by making it virtually impossible to cancel. Why can I not email a death certificate to them and have the service cancelled?

Thanks to Multichoice for finally cancelling my father’s DSTV subscription.